![]() ![]() If it was not so there probably still would be people insisting on using Wordperfect 3.1 as their word processor. So it is the nature of computing that you have to follow how things develop over time. ![]() For free, of course.īut it is unrealistic to expext both a developer company and individual developers to get stuck in old code forever, just so you an those who agree with you can use an app forever and get it updated too. So just stay on the same computer and the same operating system and with the same verson of your apps and your browser.īut that is not really what you want, is it? You want your version 6 to be updated all the time so it still will work in the current days computer environment. Your version will continue to work in the invironment you bought it for. You start by saying that this is not a “rant”. Your software is good, your business model and the way it's pushed is not (for me at least) Once this stops working with newer macos versions, I will move on to other password manager software. To get the main app working with 1password mini again and even open my vault, I had to restore a backup after removing the 1password folders in my application support directory on macos and using one of the previous backups from those data folders. Which by the way was NOT very straightforward and took me an hour to get back working. In the end I've now rolled back to 1password6. I absolutely HATE this business model as a consumer and I will do anything to not have to subject to it. To make it clear, any company that will queue up to be yet another one to try and siphon 5 to 10 dollars off my credit card per month is on my "do not use unless there's no other option" list. The entire design around this leaves a very bad taste.Īny question over the past years on this permanent license where users on forums or other communities EXPLICITLY say they do not want the subscription service, is answered with a sales-pitch on how great this service really is and you should really try it. Any license I bought for them needed multiple steps at this point to remove the account option and apply the license to use a file vault. My first encounter with this was when I promoted your product to non tech-savvy family and friends and they all ended up with a trial subscription that they DID NOT WANT to simply get the product working. The way the permanent license was so extremely hidden in the app to both apply an existing license or get a new license feels like doing business with a shady car salesman. I get why you want to push a subscription service, but the way this is pushed over the past 2 years this has left a very poor view on your company to be honest. ![]() Just a license to use the software with a vault file and not any of your cloud services will do just fine. I have my own secure encrypted cloud storage in a place I control. I don't want or need your cloud storage to store my passwords who knows where in the world. Which for me is a permanent showstopper to use this software once it inevitably stops working with newer macos versions. Followed steps one of the MANY community threads on reddit and your own forums, to no avail.Įventually I decided to mail the support team, who informed me that per June 15th 2021, it is no longer possible to do so. I upgraded, tried to buy a license, but couldn't find it. I've been using this software since 2013, buying new major upgrade licenses ever since and implementing it with buying multi-use licenses in families, friends and the company I worked for at the time. Knowing, that although getting a one-off license would be tedious and extremely well hidden, it was still possible to do so as I was informed about this by one of your team members on your forum several months ago. This week I tried upgrading to 1Password7 on my Mac. ![]() 1password team, the below is not intended as a rant, it's intended as criticism and is basically some exit feedback from a somewhat disappointed customer. ![]()
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